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[ COST ] [Frequently Asked Questions] [Terms and Conditions]

For the most part, an Institutional Print Plus Online Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site. Please see our Guidelines for Institutional Access.

Ordering Procedure

Subscribing to GSA's online journals is a 2-step process:

First, you must follow your usual "new serial" ordering procedures to subscribe to the Journals of Gerontology Series A: Biological Sciences and Medical Sciences (ISSN: 1079-5006), the Journals of Gerontology Series B: Psychological Sciences and Social Sciences (ISSN: 1079-5014), and/or The Gerontologist (ISSN: 0016-9013); specify the Print Plus Online subscription,which includes the print journal as well as access to the online version. If you are a current print subscriber, you may upgrade to Print Plus Online; contact your subscription agent or GSA. Payment should be made to your subscription agent or directly to GSA.

Second, once GSA has received payment from you or your serial vendor, you will receive a payment confirmation letter with instructions for obtaining access to the World Wide Web edition; the letter will direct you to an online form. You will be asked to provide the following information necessary to activate your subscription to GSA's online journals:

Institution's IP Address(es)
[CRITICAL INFORMATION ABOUT IP ADDRESSES -- READ THIS]

Contact name, title, phone, fax, and email

Customer number (included with the letter)

We will send you the address of this web form and instructions for filling it out after we verify payment. Your institution will not have access to the full text of the GSA journals to which it subscribes until you complete this second step.

If you are having access problems...

Access to GSA's online journals is restricted to print plus online subscribers of the journal. A letter has been sent out instructing these subscribers on how to sign on to the online journal. If you are having difficulties in accessing the material, please read the following instructions:

If you are subscribing to GSA's print plus online journals directly through GSA (not using a book agent), please give us a call at (202) 842-1275 or fax us at (202) 842-1150 and we will try to assist you. Make sure that the subscription ID number we provided you with is available.

If you are subscribing to GSA's print plus online journals through a book agent and the issues are being shipped directly to your address, please give us a call at (202) 842-1275 or fax us at (202) 842-1150 and we will try to assist you. Make sure that the subscriber ID number we provided you with is available.

If you are subscribing to GSA's print plus online journals through a book agent and the issues are being sent to them at their collection place, please call your book agent and ask them to provide us with documentation that identifies you as a subscriber. Without documentation, you will not be identified as a paid subscriber and we will not be able to help you from our office.

We are doing our best to accommodate you. Thank you for your assistance and understanding.